Terms & Conditions

Terms & Conditions

Please read these terms and conditions carefully before using our website or services. By accessing or using our services, you agree to be bound by these terms.

Last Updated: January 15, 2025

Effective Date: January 15, 2025

Legal Framework

These terms are governed by Indian law and comply with all applicable regulations.

User Rights

Clear guidelines on your rights and responsibilities when using our services.

Donation Terms

Transparent terms regarding donations, refunds, and tax benefits.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CAS ("we," "us," or "our"), a registered non-profit organization under the laws of India.

By accessing, browsing, or using our website (www.sevafoundation.org), mobile applications, or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Important: If you do not agree to these Terms, please do not use our website or services.

2. Organization Information

CAS

  • Registration: Registered under the Societies Registration Act, 1860
  • Society Registration No: [S/18018 of 1976 to 1977]
  • FCRA Registration: [147111107 dated 03.07.2013]
  • 12A Registration: [80G & 12AA (DIT (E)/8E/116/2014-15/S-93/1648-50 dt.12.09.14]
  • 80G Registration: [80G & 12AA (DIT (E)/8E/116/2014-15/S-93/1648-50 dt.12.09.14]
  • PAN: [Organization PAN Number]
  • Address: Vill-Chakdulalpur, P.O.-Karanjali, Dist-South 24 Parganas, PIN-743348, West Bengal, India
  • Contact: support@cas4u.org | +91 86091 17986

3. Definitions

"Services"

Includes our website, mobile applications, donation processing, volunteer programs, newsletters, events, and all related activities.

"Content"

All text, images, videos, audio, software, and other materials available through our Services.

"User Content"

Any content, information, or materials that you submit, upload, or transmit through our Services.

"Donation"

Any voluntary financial contribution made to support our charitable activities.

4. Use of Services

4.1 Permitted Use

You may use our Services for lawful purposes only, including:

  • Learning about our organization and programs
  • Making donations to support our charitable work
  • Volunteering for our programs
  • Subscribing to our newsletters and updates
  • Participating in our events and activities
  • Contacting us for legitimate inquiries

4.2 Prohibited Use

You agree not to:

  • Use our Services for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our Services
  • Use automated systems to access our Services without permission
  • Impersonate any person or entity
  • Collect personal information of other users

5. Donation Terms

5.1 Donation Processing

  • All donations are processed through secure, third-party payment gateways
  • We accept donations via credit cards, debit cards, net banking, UPI, and other approved methods
  • Donations are processed in Indian Rupees (INR)
  • You will receive a confirmation email upon successful donation
  • Tax receipts (80G certificates) will be issued as per Indian tax laws

5.2 Use of Donations

All donations will be used for charitable purposes in accordance with our organizational objectives and applicable laws, including:

  • Education programs and infrastructure
  • Healthcare initiatives and medical camps
  • Livelihood and skill development programs
  • Environmental conservation projects
  • Disaster relief and emergency response
  • Administrative expenses (as per regulatory limits)

5.3 Refund Policy

General Policy: Donations are generally non-refundable as they are charitable contributions. However, we may consider refunds in the following circumstances:

  • Technical errors resulting in duplicate charges
  • Unauthorized transactions (subject to verification)
  • Donations made by minors without parental consent

Refund requests must be made within 7 days of the donation and will be processed within 15-30 business days after approval.

5.4 Tax Benefits

Donations to CAS are eligible for tax deduction under Section 80G of the Income Tax Act, 1961. Tax receipts will be issued in accordance with applicable laws and regulations.

6. Volunteer Terms

6.1 Volunteer Registration

By registering as a volunteer, you agree to:

  • Provide accurate and complete information
  • Undergo background verification if required
  • Attend orientation and training sessions
  • Follow our volunteer code of conduct
  • Respect beneficiaries and maintain confidentiality

6.2 Volunteer Responsibilities

  • Commit to agreed volunteer schedules and activities
  • Maintain professional behavior and appearance
  • Report any incidents or concerns promptly
  • Protect the organization's reputation and interests
  • Comply with all applicable laws and regulations

7. Intellectual Property Rights

7.1 Our Content

All content on our website and services, including text, graphics, logos, images, videos, software, and other materials, is owned by CAS or our licensors and is protected by Indian and international copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes, subject to these Terms.

7.3 User Content

By submitting content to our Services, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute such content for our charitable purposes.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

Data Protection Compliance: We comply with the Digital Personal Data Protection Act, 2023, and other applicable Indian data protection laws.

9. Disclaimers and Limitation of Liability

9.1 Service Availability

While we strive to maintain continuous service availability, we do not guarantee that our Services will be uninterrupted, error-free, or completely secure. We reserve the right to modify, suspend, or discontinue any part of our Services at any time.

9.2 Limitation of Liability

To the maximum extent permitted by law, CAS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

9.3 Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of such third-party services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Seva Foundation, its directors, officers, employees, volunteers, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any applicable laws or regulations
  • Your infringement of any third-party rights

11. Termination

We may terminate or suspend your access to our Services at any time, with or without cause or notice, if we believe you have violated these Terms or for any other reason at our sole discretion.

You may discontinue using our Services at any time. Upon termination, your right to use our Services will cease immediately.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal legal proceedings, we encourage you to contact us to resolve any disputes informally.

13.2 Mediation and Arbitration

If informal resolution is unsuccessful, disputes may be resolved through mediation or arbitration in accordance with the Arbitration and Conciliation Act, 2015.

14. Force Majeure

We shall not be liable for any failure or delay in performance of our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, pandemics, or technical failures.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and CAS regarding your use of our Services.

17. Amendments

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.

18. Contact Information

If you have any questions about these Terms, please contact us:

Legal Department

support@cas4u.org
+91 86091 17986
Address:
CAS
Vill-Chakdulalpur, P.O.-Karanjali
Dist-South 24 Parganas, PIN-743348
West Bengal, India

Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms constitute a legally binding agreement between you and CAS.